Legal / Privacy & zero data retention

We can't leak
what we never
wrote down.

Zero data retention is not a retention period with a smaller number in front of it. Prompt text and completions are never written anywhere. Not to a disk, not to a log collector, not to a vendor's dashboard.

Version2026.11
In force1 November 2026
Prompt retentionNone
Training on your dataNone
Third-party analyticsNone
The whole record

Two columns. That is the entire database.

Every field we hold appears on the left. If a field is not on the left, it is not on a machine.

We keep — counters only

  • 01key id — a random identifier for the credential. Not linked to a name.
  • 02request count — how many calls the key has made.
  • 03token counts — input and output totals, for billing and capacity.
  • 04timestamp — when the call happened.

Four fields. Nothing joined to them.

We never keep

  • ×prompt text — never written, never logged, never sampled for review.
  • ×completions — the output exists in your client and in memory, then nowhere.
  • ×files, images, video frames — decoded in memory, discarded with the request.
  • ×IP beyond the connection — no address log, no geo lookup, no fingerprint.
  • ×email — unless you put one in an email to us, where it lives in an inbox, not a database.
  • ×training data — your requests are not training data. The model is frozen.

Six absences. Each one is a design decision.

The distinction that matters. Most services store your prompt and promise to delete it later. Deletion is a schedule; it is also a window in which a copy can be pulled, subpoenaed, misconfigured, or backed up by accident. Here there is no window, because there is no copy.

Three claims, auditable

What "zero retention" is not

Not a period

Not "30 days"

No retention window exists to be shortened, extended, or quietly widened in a policy update. The number is zero and the number has no units after it.

Not encryption

Not "encrypted at rest"

Encryption protects a stored copy from someone else. It does not protect you from the holder of the key. We keep nothing to encrypt.

Not a promise

Not moderation by sampling

We cannot review a fraction of traffic for quality or abuse. There is no sample to read.

Short answers

The four questions that arrive most often

Do you store my prompts?

No. Not during the request, not after it, not for a short period before deleting them. The body is parsed, used, and released. Nothing on the inference path writes content to persistent storage.

Can you show me what I sent last Tuesday?

No, and not because of a policy. There is no record of that request to read. Your client or your application's own logs are the only place that history exists — if you need it, keep it yourself.

Do you sell data to anyone?

There is no data to sell. Four counter fields per key, no content, no profile, no contact list. A buyer would receive a key identifier and a number of tokens.

What if someone claims my key produced something illegal?

We cannot confirm or deny it, and we will say so in writing. That cuts against you as readily as it cuts for you — which is worth knowing before you rely on this endpoint for work that needs an audit trail.

Anything not answered here is answered in the terms, or by a reply to ops@rawinfer.com.